The term pay-per-call is owned by Ingenio. In the spring of 2004 pay-per-call advertising made its public appearance. Pay-per-call advertising evolved from pay-per-click advertising offered by companies like FindWhat.com. Pay-per-call advertising sets up toll free numbers to be used on print, web, TV and radio ads and the company being advertised pays a certain amount for each call. This is an alternative to paying a set fee for advertising.

With pay-per-call, business owners pay an advertising company for each call.

Bill-Per-Call can be defined as: A telecom system that allows a company or individual to bill their callers per minute or at a flat rate, in exchange for the phone services provided.

With bill-per-call, business owners bill their callers and profit from each call.

Bill-Per-Call can be used as a telephone payment gateway for many different services. It is not limited to billing clients for information or advice that is given over the phone. Companies can use Bill-Per-Call to give their clients an optional payment method to pay a user defined amount, such as their monthly bill.

There are 3 Bill Per Call Platinum packages which are:

Bill Per Call Platinum is a fully automated 1-800 pay-by-telephone IVR systems that can be used by a variety of businesses that provide information, advice or entertainment. Our basic systems come pre-loaded with a huge variety of features and custom features can be added at a very low programming cost. We can set up an individual line or up to 90 extensions for a large scale call center.

Bill Per Call with Payflow Pro includes all the features of Bill Per Call Platinum with the addition of your very own payment gateway. If you would like to have funds transferred into your bank account 2-3 days immediately after your clients have paid for your services, then this payment processing solution is for you. The Gateway provides immediate connectivity to all major payment processors, supporting more payment types than anyone else in the industry. The Gateway lets you authorize, manage, and support all major credit cards, debit cards, ACH transfers (bank-to-bank). You will need to set up a merchant account to use the gateway.

A vanity number is a customized number. For example, 1-800-CALL-DAVE. You can obtain a vanity number when an order is placed.

Yes. If you would like to use an existing number, you can forward it to your line or have it ported to the Bill Per Call Platinum network.

Yes. When you answer the line, you will hear an option to put the call on hold (Option 6). If you have set a pin number on your account, the pin number must first be entered before accessing this feature.

By pressing 6, you will keep the caller on hold for up to 10 minutes until you press "1" to accept.

If you have set a pin number on your account, the pin number must first be entered before accessing this feature.

Absolutely. Log in as the affiliate and then use the Customer Transactions Track Charges, Refund Your Clients...etc link to find the client. Then click on block caller.

You can set your cost per minute/ per call at $0 to temporarily remove the credit card processing from the account so you can test it.

Bill Per Call Platinum Reseller comes with everything you need to set up your site, start recruiting affiliates and begin automatically signing them up. We even include the text for the "welcome" e-mail you send to a new affiliate to greet them and give them their account information.

Yes. Bill Per Call Platinum allows you to stop billing during a call by pressing "89" when you are on the phone with a client. This will put the caller on hold and give you options to cancel billing to that client.

You can also issue a refund after a call is completed by logging into your account and clicking on customer refund.

The system disables international zip prompts based on area code. Is there a particular zip code that's not working for the customer? If so, contact Customer Service. Each affiliate can also choose to have an international prompt option for their callers if they are expecting calls from international customers.

There are a lot of components that make up a phone/data network that has to work together. A problem can be at any point from where the toll number is dialed to where it reached our network. If you encounter a busy signal, contact Customer Service so they can help troubleshoot the problem. If Bill Per Call Platinum is producing a busy signal, our technical staff will know about it right away. Our system is polled with our very own monitoring system. This system checks all our voice systems to ensure that they are up and running 24/7.

Your data is stored on the very same secure servers that we use to administer our own business so we have an extra incentive to be sure that all information is highly protected. Our secure servers use advanced encryption and password protection. All storage equipment is monitored by our highly trained staff, and all data on our servers is backed up every 15 minutes.

All Servers are stored in the best location:

• Carrier-class hosting facilities with customized design, expedient implementation, power and back-up power supplies, temperature and humidity controls and fire suppression systems
• Large nationwide footprint with locations in prime metropolitan areas
• 24x7 Technical Services available on a time-used basis to support your equipment
• 24x7 onsite physical security, including security guards, motion detectors, security cameras, individually locking cabinets and cages and card-key access
• 24x7 monitoring of systems and services
• 24-hour access (with security escort where necessary)

All the data for your affiliates (like name, address, etc.) and all their sales data (like statements, banking information etc.) is stored in a fast (replicated) database on our server. It is also saved in real time onto a second backup drive. Every 15 minutes, the data is saved to a text file on a third drive. Each night, the data is saved again to another hard drive on a different server. Finally, each week, all your information is transferred to DAT tape.

Your information is crucial to your business (and ours!) so we have taken a huge number of precautions to ensure that your data is safe.

Also, because we own and manage the servers, you will not have the problem of your ISP installing new updated software (which they do often) and crashing your affiliate program. We know how updates can affect your database and the way it integrates with your ordering system, so we are able to ensure that your service is never interrupted even during software updates.

How does never sound?

That's the beauty of having Bill Per Call Platinum hosted on our own servers, but linked to your web site. We update the software for you automatically when new versions and features are available.

That means that you get all the new features and updates FREE. You don't have to call us every month to see if there are updates and then try to install them on your server yourself… we do it automatically for you.

With CC Basic your 800 number will be set up within 1-3 business days from the time you place your order. CC Gateway may take up to 2 weeks to program your system to capture clients' funds to your existing merchant account or the new merchant account that we help you set up. We will need to run tests that will ensure your system works with all 4 major credit card types.

Even if you're a complete "newbie", our easy-to-follow instructions will have you up and running in no time.

When you order Bill Per Call Platinum, you'll get a comprehensive integration manual that walks you through every step of getting you up and running -- plus a help file that gives you information on many different topics related to running and managing your affiliate program.

Here's how you can record your preamble:

- Dial your phone number.
- When you hear the Intro, press the star key(*).
- Enter your pin number.
- You will hear the Admin Main menu. For voice recordings, press 1.
- To record your preamble, press 1.
- To create a new recording, press 1.
- The system then tells you to speak after the tone. Speak clearly after the tone is heard.

Yes. Login and click on audio upload.

The message appears for the purpose of being up front. We want to inform the customer of the total approval that will be placed on their credit card. If we saw this as having more of a negative impact than a positive one, we would consider making some type of change.

It is necessary to inform the customer that their credit card has been pre-approved. They are only billed for minutes that they stay on the line. We need to pre-approve each card to ensure that they have available credit to stay on the phone. If we didn't have this message and billed and pre-approved their card without telling them, it would be a bigger concern to callers. Keep in mind that we have tested this thoroughly and have found that people don't hang up after they hear this. We process hundreds of calls each day and this hasn't been a problem.

Payouts are issued monthly. Payments for a particular month are issued the following month. For example, if your statement is showing funds due to you for the month of January, your payment will be directly deposited by February 27th. The payments are made approximately 25 days after the end of the previous month. Funds are directly transferred to your bank account Via ACH. ACH stands for Automated Clearing House (ACH) Network. The ACH Network is a highly reliable and efficient nationwide electronic funds transfer and clearing system.

Funds are directly captured into your own merchant and depending on your merchant service provider it will take 2 to 3 business days for the funds to be deposited into your bank account.

Yes. If there is a case where ACH is not available we may be able to find an alternative payment solution that will suite your needs.

Please understand that we do not want to spend time dealing with billing errors, writing checks and delaying payouts. We can send the funds to any checking account -- personal or business.